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Originally Posted by jyamani
Guys, I just got off the phone with the TMO regional manager in Houston, TX.
Naturally, I asked him about the BB 8320 and the release date.
Much to my dismay, he first asked me who I was. Then where I got his phone # from. And to never call him again.
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That is absolutely appalling customer service; that is the sort of stuff that makes it into business seminars and books about how not to do things, and about why companies have problems.