View Single Post
Old 05-23-2007, 09:28 PM   #1
Mikeyy
New Member
 
Join Date: May 2007
Model: -
PIN: N/A
Carrier: -
Posts: 1
Exclamation Blackberry Server Configuration - Blackberry Server tab

Please Login to Remove!

Hi, having trouble getting this Blackberry Enterprise version 4.1 working.

quick run down of what i've got,

Small business server 2k3 running as the exchange server /w service pack 1.
server 2k3 standard running with BES installed /w exchange systems manager /w service pack 1 installed.
on the BES machine, logon setup as BESAdmin as a user on the domain, and administrator on the local machine.

on the exchange server i have enabled the send as permission on the BESAdmin account and followed the user documents to install the software.

I had no problems through the install with any errors.

1 weird thing happened though, was looking through the event viewer and noticed some errors about the MAPI profile, when i went to the Edit MAPI profile icon, my exchange server and username wasn't in the fields anymore, which i had entered during the initial install. i've re-entered these details and it finds the exchange server/user account fine.

when i go into the blackberry server configuration and go to the Blackberry server tab, when i click on edit MAPI profile, an error message appears that says - the MAPI subsystem cannot be correctly initialized and used. Please make sure MAPI is installed and correctly configured. Where can i look/change settings to resolve this issue, as the event viewer is also showing another error about a service not starting which is below -

Event Type: Error
Event Source: BlackBerry Messaging Agent BESMACHINE Agent 1
Event Category: None
Event ID: 10277
Date: 24/05/2007
Time: 11:01:57 AM
User: N/A
Computer: BESMACHINE
Description:
BlackBerry Messaging Agent BESMACHINE Agent 1 failed to start. Error code 5302

Any help is greatly appreciated, as i keep going around in circles trying to find the problem!!

Thanks, Michael.
Offline