More info
When I send Mark his service books, he receives all the mail that has been sent from the time I sent the last service books. So, if I send Mark the books at noon, then again at 2:00, he receives mail that was delivered between noon and 2:00. If I send the next book at 5:00, he'll receive e-mail from 2:00 to 5:00.
Yes, he's on a BIS - he's the only person in our organization that uses a BB.
Thanks!
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