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Old 10-12-2007, 07:21 PM   #5
BB_God
Thumbs Must Hurt
 
Join Date: Jun 2005
Model: 7100i
Carrier: Rogers
Posts: 73
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Quote:
Originally Posted by matthewk24 View Post
I have a weird Blackberry Browser problem.

I have an 8830 and can use the Blackberry Browser just fine. However, I have staff who have 8703's, 7290's, 7280's, and 7250's all of which can not access any web site through the Blackberry Browser. They are fine if they use the Internet Browser.

One idea I had is that my 8830 is just using the Internet Browser, but alas our web filter is blocking me from going to nra.org or whatnot, making me think that I am still using MDS.

I called RIM and after looking at it for a hour or so they fell back to "You need to load the latest BES service pack." I was working fine and made no changes so I have no idea why this happened. I don't mind upgrading yet I would like to know if anybody else has experienced something like this.
Do your users have the IPPP Service Book?
What happens if they try to use the BB Browser?
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