BlackBerry Forums Support Community - View Single Post - 3rd Party Applications with Desktop Manager

ranlod · 03-27-2008, 09:34 PM

I had an 8700 and have just upgraded to an 8320.

I am able to sync both devices with Outlook fine through Desktop Manager to get address on my devices. The only 3rd party application I have is Splash ID. I deleted this from my 8700 and tried to load the .aix file to my 8320 and I get an error. It wont add.

I am using 4.2.1.8 Desktop Manager, I have not upgraded to 4.3, could that be the issue? If it is, when you ugrade desktop manager should you delete the current version first and then to a fresh install or can you load it right over the top?

Thanks

Rick

03-27-2008, 09:34 PM	#1
ranlod New Member Join Date: Apr 2007 Model: 8700 PIN: N/A Carrier: Singtel Posts: 5	3rd Party Applications with Desktop Manager Please Login to Remove! I had an 8700 and have just upgraded to an 8320. I am able to sync both devices with Outlook fine through Desktop Manager to get address on my devices. The only 3rd party application I have is Splash ID. I deleted this from my 8700 and tried to load the .aix file to my 8320 and I get an error. It wont add. I am using 4.2.1.8 Desktop Manager, I have not upgraded to 4.3, could that be the issue? If it is, when you ugrade desktop manager should you delete the current version first and then to a fresh install or can you load it right over the top? Thanks Rick
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