I've heard that if you delete the Desktop [SYNC] service book from the device, then undelete it, and then refresh the view on BES, the info will reappear.
Also heard that if you delete the Desktop [SYNC] service book from the device, then resend the service book from the BES, the info will eventually reappear.
/SHRUG
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DarthBBerry
6-Time BlackBerry World Champion (2007-2012)
BlackBerry® Certified Support Specialist v5.0
BlackBerry® Certified System Administrator v5.0
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