[JSanders]

Critical-S1 Severity Maintenance (New) for BlackBerry Relay service for subscribers of *The Americas Network (MULT)

This message is to inform you of scheduled network maintenance.
Maintenance Summary: BlackBerry Infrastructure - software update

Impact: BlackBerry subscribers may be unable to send or receive messages during the maintenance. Subscribers may also be unable to register their device, roam in another location, or use other services such as Internet browsing.
BlackBerry Internet Service subscribers may be unable to use the BlackBerry Internet Service web site or perform activities such as creating new accounts, accessing their Internet mailbox, integrating third-party email accounts, or viewing email attachments during the maintenance.

Devices may not receive new service books during the maintenance.BlackBerry Connect and BlackBerry-enabled devices that require a new PIN may be unable to receive the PIN.

BlackBerry Enterprise Servers may be unable to connect to the BlackBerry Infrastructure during the maintenance.
Wireless service providers and device resellers may be unable to use BlackBerry administration web sites or perform activities such as creating subscriber accounts or provisioning services for subscribers during the maintenance.
Ticket Number: BBCHG34688

Change Window Start Date and Time: 5 July 2008 02:00:00 (EDT)
Change Window End Date and Time: 5 July 2008 06:00:00 (EDT)
Estimated Duration of Service Impact: 0 hour(s) and 20 minute(s)
% of Subscribers Affected: 100.00 (estimated)

Purpose: RIM Software Upgrade

EST = GMT - 5 hours
EDT = GMT - 4 hours
AEST = GMT + 10 hours