BlackBerry Forums Support Community - View Single Post

russhome · 06-05-2009, 06:24 PM

Twice now I have loaded 4.7.1.148 rel 203 on to my Blackberry Storm 9530 and both times the pre=loaded ringtones were gone. On the first BB, I loaded 4.7.0.148 and the ringtones were missing. I called Verizon and they sent me a new BB. I checked out this new BB, it was at 4.7.0.75. When I checked Media/Ringtones/Preloaded ringtones, I saw all of the preloaded ringtones. I updated the new BB to 4.7.0.148 and after the load of the OS, the ringtones were gone. I don't know how to reload the OS becuase the Desktop Manager thinks that the device already has the latest software and won't reload. I'm doubting that a reload will help anyway. Has anyone seen this problem? Does any one know of instructions on how to restore the preloaded ringtones?

06-05-2009, 06:24 PM	#1
russhome New Member Join Date: Jun 2009 Model: 9350 PIN: N/A Carrier: Verizon Wireless Posts: 2	Blackberry Storm Ringtones Wiped Please Login to Remove! Twice now I have loaded 4.7.1.148 rel 203 on to my Blackberry Storm 9530 and both times the pre=loaded ringtones were gone. On the first BB, I loaded 4.7.0.148 and the ringtones were missing. I called Verizon and they sent me a new BB. I checked out this new BB, it was at 4.7.0.75. When I checked Media/Ringtones/Preloaded ringtones, I saw all of the preloaded ringtones. I updated the new BB to 4.7.0.148 and after the load of the OS, the ringtones were gone. I don't know how to reload the OS becuase the Desktop Manager thinks that the device already has the latest software and won't reload. I'm doubting that a reload will help anyway. Has anyone seen this problem? Does any one know of instructions on how to restore the preloaded ringtones?
Offline