BlackBerry Forums Support Community - View Single Post - End-call Key on keyboard making strange sound

sumwon12001 · 02-28-2007, 04:48 PM

i opened it up before. my 4 key was making the click....it was nothing i could fix (or dare to) so i just called in for a replacement. the process isn't so bad. they ship a replacement out to you. you keep your current phone in the meantime. then swap out and ship back the old one. paid $10 to have it shipped out to me.

i love my blackberry pearl...but it is ridiculous that RIM let's an obvious defect in the manufacturing of these phone continue on and on....i want to switch to the 8800....but am waiting to see if it has the clicking keys defect first.

02-28-2007, 04:48 PM	#13
sumwon12001 New Member Join Date: Jan 2007 Model: 8100 Carrier: TMobile Posts: 14	i opened it up before. my 4 key was making the click....it was nothing i could fix (or dare to) so i just called in for a replacement. the process isn't so bad. they ship a replacement out to you. you keep your current phone in the meantime. then swap out and ship back the old one. paid $10 to have it shipped out to me. i love my blackberry pearl...but it is ridiculous that RIM let's an obvious defect in the manufacturing of these phone continue on and on....i want to switch to the 8800....but am waiting to see if it has the clicking keys defect first.
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