BlackBerry Forums Support Community - View Single Post

Dubdub · 08-23-2011, 08:44 AM

Has anyone had possession of your device for any length of time? Someone would have to physically install an app to be able to get your mail, etc. What apps have you installed and what websites did you visit just prior to this happening?

In the short term, until you figure out what is going on,I suggest that you change all email and other passwords and set a device password as well.

At some point, you should also consider wiping the device with Jl_cmdr (see our FAQ for more) and reload the OS. I would not recommend restoring form a back up. You could backup your contacts and calendar to Google or to Outlook and restore/sync to get them back, not restoring form the backup.

08-23-2011, 08:44 AM	#2
Dubdub Appleinator Join Date: Nov 2005 Location: New Hampshire Model: App6+ OS: AJBR549 PIN: Ask Carrier: ATT & Verizon Posts: 20,038	Re: Something or Nothing Has anyone had possession of your device for any length of time? Someone would have to physically install an app to be able to get your mail, etc. What apps have you installed and what websites did you visit just prior to this happening? In the short term, until you figure out what is going on,I suggest that you change all email and other passwords and set a device password as well. At some point, you should also consider wiping the device with Jl_cmdr (see our FAQ for more) and reload the OS. I would not recommend restoring form a back up. You could backup your contacts and calendar to Google or to Outlook and restore/sync to get them back, not restoring form the backup. __________________ -->>BB FAQ -->>Stinsonddog's Tip Site! -->>Twitter If someone helps, tell them by clicking the Thanks button.!!
Offline