It says you *should* use method 1 if you have OS 4.3 or higher. I'm assuming your 8703e has 4.2 or older. The "resettofactory" in JL_Cmder doesn't work on OS 4.2 and older. It sounds like you did the "wipe" in JL_Cmder and that removes the OS from the device but doesn't touch the IT policy. If/when OS 4.5 comes out for the 8703 then you can load OS 4.5 and then use the resettofactory command with JL_Cmder.
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