[markwoods1]

Hey everybody. I just joined the group yesterday and will readily admit to being a complete idiot about BlackBerries. I purchased a 7290 from what appears to be a reputable ebay company, and it has a complete guarantee to be 100% functional. Phone looks brand new, came with 2 batteries and some other accessories. The problem is that when I make or receive a call, the call connects and sounds great for 20 seconds or so, then fails. The phone then attempts to locate the network until it times out and disables the phone function. The rest of the unit works flawlessly. At the recommendation of the seller, I downloaded and installed the latest ATT software 4.1 for the unit, but this did not resolve the issue. If this is a stupid that I am doing, I would rather hear about it here then to send the unit back for replacement. Any suggestions? I really appreciate the response I have already had on this community. You guys are great!