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Old 06-02-2006, 03:58 AM   #10
sddroog
Thumbs Must Hurt
 
Join Date: Jan 2005
Model: 9500
Carrier: Vodafone NL
Posts: 87
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Ok, I found some additional information in the logfile:

[30000] (06/02 08:41:59):{0x13DC} Current Date: 2006/06/02
[30000] (06/02 08:41:59):{0x13DC} [DIAG] EVENT=Thread_report, THREADID=0x13DC, THREADNAME="DebugLogger"
[30000] (06/02 08:41:59):{0x13DC} [ENV] Current Process: C:\rim\BES4.1.0\Setup.exe
[30000] (06/02 08:41:59):{0x13DC} [ENV] Current Process logged on as: HADAPSY\BesAdmin, Start Time: Jun 02 2006 08:41:59, Uptime (seconds): 0
[30000] (06/02 08:41:59):{0x13DC} [ENV] Current Process id: 4740
[30000] (06/02 08:41:59):{0x13DC} [ENV] Computer Host Name: HADAPSY001, OS Version: 4.0, Build number 950, ServicePack Major 1, ServicePack Minor 0
[30000] (06/02 08:41:59):{0x13DC} [ENV] Processor Identifier: x86 Family 15 Model 3 Stepping 4
[30000] (06/02 08:41:59):{0x13DC} [ENV] Processor Vendor Identifier: GenuineIntel
[30000] (06/02 08:41:59):{0x13DC} [ENV] Processor Name String: Intel(R) Pentium(R) 4 CPU 3.00GHz
[30000] (06/02 08:41:59):{0x13DC} [ENV] Number of Processors: 2
[30000] (06/02 08:41:59):{0x13DC} [ENV] 30 percent of memory in use.
[30000] (06/02 08:41:59):{0x13DC} [ENV] Total size of physical memory: 2088208 KB
[30000] (06/02 08:41:59):{0x13DC} [ENV] Size of physical memory available: 1453040 KB
[30000] (06/02 08:41:59):{0x13DC} [ENV] Size of the committed memory limit: 5088588 KB
[30000] (06/02 08:41:59):{0x13DC} [ENV] Size of available memory to commit: 3988936 KB
[30000] (06/02 08:41:59):{0x13DC} [ENV] Total size of the user mode portion of the virtual address space of the BES process: 2097024 KB
[30000] (06/02 08:41:59):{0x13DC} [ENV] Size of unreserved and uncommitted memory in the user mode portion of the virtual address space of the BES process: 2040632 KB
[30000] (06/02 08:41:59):{0x13DC} [ENV] Total HD bytes: 120023252992, Total free bytes = 76854317056
[30000] (06/02 08:41:59):{0x13DC} [ENV] System up time: 0 days 00 hrs 35 mins 04 secs
[30000] (06/02 08:41:59):{0x13DC} [ENV] TCP/IP provider (Winsock) File Version: 5.2.3790.0 (C:\WINDOWS\System32\wsock32.dll)
[30000] (06/02 08:41:59):{0x13DC} [ENV] Unable to provide HostName
[30000] (06/02 08:41:59):{0x13DC} [ENV] Winsock2 file: Tcpip, Version: 5.2.3790.1830 (C:\WINDOWS\System32\mswsock.dll)
[30000] (06/02 08:41:59):{0x13DC} [ENV] Microsoft XML Parser 4.0: C:\WINDOWS\system32\msxml4.dll, Version: 4.20.9818.0
[30000] (06/02 08:41:59):{0x13DC} [ENV] MDAC version: 2.82.1830.0
[30000] (06/02 08:41:59):{0x13DC} [ENV] MSADO15.DLL: C:\Program Files\Common Files\System\ado\msado15.dll, Version: 2.82.1830.0
[20000] (06/02 08:41:59):{0x157C} COM Error 0x80004005 in ConnectionItem::ConnectToDB() - Login failed for user '(null)'. Reason: Not associated with a trusted SQL Server connection. - Unspecified error (connection string - Provider=SQLOLEDB;Server=HADAPSY001;Database=BESMg mt;Trusted_Connection=Yes)
[20651] (06/02 08:41:59):{0x157C}
[30000] (06/02 08:41:59):{0x157C} [PIPTOOL]: Entering LicenseProxy.

I think the problem is that setup.exe is unable to access the database with user 'null'. But I am not a database expert. I am using MSDE.

Thanks again.
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