[Downfall75]

I was attempting to charge my pearl and stuck in the charger into the port when I heard a crack. I took the charger back out and examined the port and noticed that the little chip inside was cracked. I've already e-mailed T-Mobile about this for an exchange. My question is, based upon my research, most refurbished Pearls come with a loose charging port. How can I make sure I receive a new one instead of a refurbished one? Any choices of colors?

Thanks.

Update::

The DM is still able to connect to the BB, however when I try to access the media card on the computer, all that shows up is 'Removable Disk' and the charger still does not work on the port.