BlackBerry Forums Support Community - View Single Post - I can’t transfer photos from my DTEK50 to my Mac

maggiestrutt · 08-11-2017, 01:16 PM

Thanks for your suggestions, but Ixxx8217;m still getting xxx8220;Could not connect to devicexxx8221; and xxx8220;Canxxx8217;t access device storagexxx8221;. Ixxx8217;ve removed the screen lock, installed Android File Transfer and the USB Driver (although the latter doesnxxx8217;t show up in Finder), Ixxx8217;ve set it to File Transfers xxx8211; and still nothing happens! Ixxx8217;ve reconnected and restarted. For the website to say xxx8220;it couldnxxx8217;t be easierxxx8221; is a bit optimistic! Ixxx8217;m a wally novice, so in words of one syllable, what am I missing? HELP please!

08-11-2017, 01:16 PM	#3
maggiestrutt Knows Where the Search Button Is Join Date: May 2017 Model: DTEK5 PIN: N/A Carrier: BT Posts: 19	Re: I can’t transfer photos from my DTEK50 to my Mac Thanks for your suggestions, but Ixxx8217;m still getting xxx8220;Could not connect to devicexxx8221; and xxx8220;Canxxx8217;t access device storagexxx8221;. Ixxx8217;ve removed the screen lock, installed Android File Transfer and the USB Driver (although the latter doesnxxx8217;t show up in Finder), Ixxx8217;ve set it to File Transfers xxx8211; and still nothing happens! Ixxx8217;ve reconnected and restarted. For the website to say xxx8220;it couldnxxx8217;t be easierxxx8221; is a bit optimistic! Ixxx8217;m a wally novice, so in words of one syllable, what am I missing? HELP please! Last edited by maggiestrutt; 08-11-2017 at 01:17 PM.. Reason: too much gobbledegook!
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