BlackBerry Forums Support Community - View Single Post - HELP! Call failed/SOS/insufficient coverage???

nmorets · 11-18-2011, 10:21 AM

I got a Blackberry Bold 9780 this summer however I've begun to have problems with it. Almost everytime I try to make a phone call, it says "Call Failed" or go into SOS mode even when I should be in full coverage areas. If I try to go on the internet, it says "insufficient coverage. Please contact your service provider" and my bbms take a while to send. If I am in a wifi zone such as my house or school, the data works perfectly once connected - calls still have the same problem. I've tried rebooting the battery, wiping the phone completely, updating it on Device hardware, and got a new sim card. Nothing seems to work! I have blackberry insurance but they will just replace the phone for $150 and I'd rather not spend more money than I did on the phone originally.

Thanks so much!!!
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11-18-2011, 10:21 AM	#1
nmorets New Member Join Date: Nov 2011 Model: 9780 PIN: N/A Carrier: Bell Mobility Posts: 2	HELP! Call failed/SOS/insufficient coverage??? Please Login to Remove! I got a Blackberry Bold 9780 this summer however I've begun to have problems with it. Almost everytime I try to make a phone call, it says "Call Failed" or go into SOS mode even when I should be in full coverage areas. If I try to go on the internet, it says "insufficient coverage. Please contact your service provider" and my bbms take a while to send. If I am in a wifi zone such as my house or school, the data works perfectly once connected - calls still have the same problem. I've tried rebooting the battery, wiping the phone completely, updating it on Device hardware, and got a new sim card. Nothing seems to work! I have blackberry insurance but they will just replace the phone for $150 and I'd rather not spend more money than I did on the phone originally. Thanks so much!!! Posted via BlackBerryForums.com Mobile
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