John,
Thanks. I was able to clear my profile db using the method you suggested. Unfortunately when I attempted a backup again, I'm getting the same error - the DM can't backup the Profiles db. I verified that they've reverted back to the factory profiles and I haven't changed any of them. Could this have anything to do with the fact that I'm using several 3rd party apps that add their own profile entries (like Black Berry Alerts and Jivetalk)?
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