02-26-2012, 06:22 PM
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#6
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Appleinator
Join Date: Nov 2005
Location: New Hampshire
Model: App6+
OS: AJBR549
PIN: Ask
Carrier: ATT & Verizon
Posts: 20,038
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Re: Having troubles need help
Quote:
Originally Posted by OlderThanDirt
One full week of all of the above...
No offense Dub, but you sound exactly like AT&T support...no recollection of what I just stated five minutes ago.
Called ATT Tech Support 3 times
ATT Tech Support realized they did not have adequate knowledge of BB and
transferred to BB Tech Support 3 times
BB Tech Support says if you use Device OS7 they cannot reset a password remotely, it must be done from my device or computer
The BB email password is lost
I have a fully functioning BB ID username and password which does not help
I can easily log in to BIS and view edit all my email addresses except the BB email account originally setup 10 years and 4 devices ago
Without connecting this email address to RIM servers, I am unable to fully register this device with my carrier's systems and collect the email going to this address
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Good luck.
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