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Belix · 07-22-2009, 07:26 AM

Hi Folks
I've been using BB Desktop 4.7 without to many issues. Yesterday we received three new BB bold 9000 units. Needin to install AstraSync, I plugged the first unit into the PC. BB Desktop informed that there was an update for itself, and promptly updated itself to version 5.
Once that was done i went about trying to install AstraSync. BB Desktop 5 found some core updated for the phone so added those to the list. Now each and every time I tried to do the actual install it would stop after downloading all the updated with a fatal error, retry message. Annoyingly, each time it retried it seemed to redownload all the componants which was very irritating.
Anyway, suspecting the phone might be faulty, I tried another.
No difference.
I tried going into the options and selecting the option to remove all the application on the device. No difference.
I eventually downgraded back to ver 4.7 and sure enough, no issues, averything updated fine.
Can anyone give me pointers about what veriosn's 5 issue is?

07-22-2009, 07:26 AM	#1
Belix New Member Join Date: Jul 2009 Model: 9000 PIN: N/A Carrier: Vodacom South Africa Posts: 3	Blackberry Bold 9000 and BB Desktop 5 Please Login to Remove! Hi Folks I've been using BB Desktop 4.7 without to many issues. Yesterday we received three new BB bold 9000 units. Needin to install AstraSync, I plugged the first unit into the PC. BB Desktop informed that there was an update for itself, and promptly updated itself to version 5. Once that was done i went about trying to install AstraSync. BB Desktop 5 found some core updated for the phone so added those to the list. Now each and every time I tried to do the actual install it would stop after downloading all the updated with a fatal error, retry message. Annoyingly, each time it retried it seemed to redownload all the componants which was very irritating. Anyway, suspecting the phone might be faulty, I tried another. No difference. I tried going into the options and selecting the option to remove all the application on the device. No difference. I eventually downgraded back to ver 4.7 and sure enough, no issues, averything updated fine. Can anyone give me pointers about what veriosn's 5 issue is?
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