BlackBerry Forums Support Community - View Single Post - Desktop Manager will not connect/detect my BB

Janken · 06-19-2011, 10:46 AM

Hi not sure if this is the right place for this but I can connect to desktop manager however when I get to App loader add/remove new I get this

A fatal error has occurred while updating your device's software. Please try again.

I'm using an 8310 on Voda UK v4.2.2.146 All I am trying to do is get bbm and app store and a browser. I got given the phone and this is how it was.

Any help would be greatly received.

06-19-2011, 10:46 AM	#22
Janken New Member Join Date: Jun 2011 Model: 8310 PIN: N/A Carrier: Vodafone UK Posts: 1	Re: Desktop Manager will not connect/detect my BB Hi not sure if this is the right place for this but I can connect to desktop manager however when I get to App loader add/remove new I get this A fatal error has occurred while updating your device's software. Please try again. I'm using an 8310 on Voda UK v4.2.2.146 All I am trying to do is get bbm and app store and a browser. I got given the phone and this is how it was. Any help would be greatly received.
Offline