Need Help on desktop recognizing new os software
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I have OS Version 5.0.0.314 when attempting to upgrade to 5.0.0.411 the desktop manager does not recognize 5.0.0.411 OS instead it reverts back to 4.6 and reads as follows:
The system applications that are currently installed on your device are newer than those available with this version of the Blackberry Device Software
Click Options if you want to install the older applications
Available update Blackberry 4.6 (Preferred) version 4.6.0.304
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