Quote:
Originally Posted by KathB
Hi. I am new to this forum and have found it very helpful. This, however, is making me crazy.
I am a Verizon user. My emails are being marked as read before I have opened them on my BB. I turned the "email reconcilliation" to OFF and it keeps them as unread on my BB, but opens them in my email. I have searched and searched and talked to Verizon Tech Support (they have never heard of this) and to a Blackberry Tech who said to turn off the reconcilliation.
My boss has the same type of email accounts that I do, and uses a Blackberry Pearl (with ATT) and her setting are the same as mine in the phone and she has NO problems.
Is this a Verizon deal? I have been battling it for a month on the phone and decided to try here! Thanks in advance.
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i have the same problem. Did you find help and if so, where?