Teach? Or Spoon feed?
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I want your opinions on helping new forum members get answers. I use to always just do the research and post the answer or if it was something quick just do a quick write up and post it.
I have started to do a few things:
1. I do a search using the most basic of search terms, make sure that results give the desired answer and then tell the perosn to search for this term.
2. I do the search and provide a link to the results.
I always try to come across as nice, but if you think it puts people off I wil change how I do it.
Don't get me wrong, I am all about helping out. I remember my first post. I sent it with fear. So what I would like to know is do I spend more time teaching users how to research their own issues or just provide answers?
Thanks for the input.
Troy
Last edited by TroyDBrown; 12-02-2007 at 08:44 PM..
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