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tsac · 07-14-2015, 11:11 AM

Ok this will sound nuts but apparently the Z10 update fails if the SIM is not in and active for some reason. I searched for a reason and found none. Blackberry apparently built the update "assuming" the phone would have a SIM installed. If not the reboot fails and gives the impression the software is corrupted. After many many downloads from JSanders listing on the BB support site, I was able to figure out the reason was the SIM. It may be just a fluke but for now WITH a SIM installed it seems to work.

Now I have to go put a bandage on my head after banging it into a wall for days!!

knock on wood it holds..

07-14-2015, 11:11 AM	#12
tsac BlackBerry God Join Date: Mar 2005 Location: Others run out when we run in Model: Z10 OS: Cheerios PIN: No Pin just a Tack Carrier: at&t Posts: 10,030	Re: Problem in updating OS 10.3 on Z10 Ok this will sound nuts but apparently the Z10 update fails if the SIM is not in and active for some reason. I searched for a reason and found none. Blackberry apparently built the update "assuming" the phone would have a SIM installed. If not the reboot fails and gives the impression the software is corrupted. After many many downloads from JSanders listing on the BB support site, I was able to figure out the reason was the SIM. It may be just a fluke but for now WITH a SIM installed it seems to work. Now I have to go put a bandage on my head after banging it into a wall for days!! knock on wood it holds.. __________________ Z10 on BES Z10 on BIS
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