BlackBerry Forums Support Community
              

Closed Thread
 
Thread Tools
Old 05-09-2009, 01:19 PM   #1
SabbySabs
New Member
 
SabbySabs's Avatar
 
Join Date: Jan 2007
Location: miami, fl
Model: 8900
PIN: 24B29319
Carrier: T-Mobile
Posts: 3
Unhappy BLACKBERRY MESSENGER not working on 8900. PLS HELP!

Please Login to Remove!

I've had a bb for 2 years and I cannot live without my bbm. 4 days ago I upgraded from a pearl to the new 8900. The phone is amazing but in order to get it at upgrade price I had to have my phone number changed and after 2 days they could transfer back to my old phone number. I'm currently back on my old phone number, my web browsing works, my emails work but my bbm is completely down, all my contacts appear with the re "x" next to them. When I try to readd them nothing happens, when they try to readd me nothing happens, if I try and send them a message it stays with the little red clock next to it. Nothing happens. Someone please help! :(

-Sabby
Offline  
Old 05-09-2009, 04:21 PM   #2
aiharkness
BlackBerry God
 
aiharkness's Avatar
 
Join Date: Jul 2005
Location: Florida Panhandle
Model: BBPP
OS: 10.3.3
Carrier: T-Mobile USA
Posts: 14,081
Default

Wirelessly posted (8820)

Can you send PIN messages?

I really don't know what the problem is. If were me I'd try (1) a hard reset, (2) re-sending service books, and (uninstalling and reinstalling blackberry messenger, in that order.
__________________
- Ira
Offline  
Old 05-10-2009, 08:23 AM   #3
tgeekb
Thumbs Must Hurt
 
tgeekb's Avatar
 
Join Date: Feb 2007
Location: Western New York
Model: 8310
PIN: 2448FC02
Carrier: AT&T
Posts: 194
Default

Quote:
Originally Posted by SabbySabs View Post
I've had a bb for 2 years and I cannot live without my bbm. 4 days ago I upgraded from a pearl to the new 8900. The phone is amazing but in order to get it at upgrade price I had to have my phone number changed and after 2 days they could transfer back to my old phone number. I'm currently back on my old phone number, my web browsing works, my emails work but my bbm is completely down, all my contacts appear with the re "x" next to them. When I try to readd them nothing happens, when they try to readd me nothing happens, if I try and send them a message it stays with the little red clock next to it. Nothing happens. Someone please help! :(

-Sabby
I assume you went online and input your new PIN?
__________________
I'm BACK with my Curve 8310.
Offline  
Old 05-10-2009, 11:54 PM   #4
jason.cyr13
Knows Where the Search Button Is
 
Join Date: Nov 2008
Location: Calgary
Model: 8220
OS: 4.6.0.267
PIN: Hmmm... Maybe later
Carrier: Rogers CA
Posts: 19
Default

My buddy had this problem with his 8900 when he first got it from Rogers. They told him to upgrade to the latest OS that was on their site. That got it going.
__________________
Past Devices: None... (I'm fresh meat)
Current Device: 8220
OS versions: .174 (stock) -> .236 -> .267 ->.278
Rocks!!!
Offline  
Old 05-12-2009, 07:33 AM   #5
wilbuur
Thumbs Must Hurt
 
wilbuur's Avatar
 
Join Date: Feb 2009
Location: Washington, DC
Model: 8900
OS: 4.6.1.206
PIN: N/A
Carrier: AT&T
Posts: 52
Default

That sounds annoying as heck. Here is what I would try:
First, reactivate your new BB in the BIS protal by entering your PIN/ IMEI. Second, resend your servcie books for the BIS site. Then pull your battery and see if that fixes it. If not, look for an option in your BBM app menu that is somethind like "Update PIN". It will notify your contacts of your new p[hone/ PIN.

Other than that, update your software like @jason.cyr13 says.

That's what I would try. Best of luck.
__________________
BlackBerry Curve 8900, AT&T BIS
Offline  
Old 05-12-2009, 08:09 AM   #6
snoxr500
Talking BlackBerry Encyclopedia
 
Join Date: Apr 2007
Location: winnipeg
Model: 9700
PIN: 235AC24D
Carrier: Rogers
Posts: 216
Default

i just went from a pearl 8100 to a 8120 to a 8900 in the last week, and i had no problems getting all my bbm's transfering, i dont know if the phone number would have anything to do with it, when you do the device transfer it is suppoised to automatically change your pin number on your contacts phone and transfer them to your new phone. when i was dont the transfer, they were all there and working right away
Offline  
Closed Thread



Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


🔥 FLASH SALE 4x6 (18K) Fanfold Direct Thermal Shipping Labels CHEAP 3 CASES picture

🔥 FLASH SALE 4x6 (18K) Fanfold Direct Thermal Shipping Labels CHEAP 3 CASES

$75.00



🔥 FLASH SALE 4x6 (18K) Fanfold Direct Thermal Shipping Labels Perforated Label picture

🔥 FLASH SALE 4x6 (18K) Fanfold Direct Thermal Shipping Labels Perforated Label

$75.00



1PC ELFIN DSL3 380-600V 50/60HZ FLASHING SAFETY APPARATUS DSL3/380-600V 50/60HZ picture

1PC ELFIN DSL3 380-600V 50/60HZ FLASHING SAFETY APPARATUS DSL3/380-600V 50/60HZ

$149.00



LP Weather Logic Seam And Flashing Tape (boxes) picture

LP Weather Logic Seam And Flashing Tape (boxes)

$200.00



Namco Flashing LED EP570-21400 picture

Namco Flashing LED EP570-21400

$117.00



IPS Roofing Products 81709 HB41 Galvanized Base Flashing (Box of 20) New In Box picture

IPS Roofing Products 81709 HB41 Galvanized Base Flashing (Box of 20) New In Box

$116.00







Copyright © 2004-2016 BlackBerryForums.com.
The names RIM © and BlackBerry © are registered Trademarks of BlackBerry Inc.