As a temp fix while you work on this issue, you can advise the users to use the "Internet Browser" instead of the "BlackBerry Browser" then when the issue is resolved, force the users to the "BlackBerry Browser" via IT Policy. So they can use their BlackBerry to browse the internet, unless this is company policy of course.
Open the Browser -> hit the menu key and choose options, Browser Options, Browser: change that option.
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8830 -> 8330 -> 9550 -> 9650
Just think about how far BlackBerries have come from then till now... And what else is coming.
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