[patofile81]

Hi guys,


My friend is having problems with his 8900. He says it got no response from its keyboard or trackball, therefore his phone appears to be useless.

My question is: is there any software problems that could involve this behaviour? Or it can be just the hardware issue?

He says he has done nothing to the phone other than using it.


Thanks!

[kirrinjones]

Wirelessly posted

Having your friend remove the battery for a few minutes, then insert it again. If it still acts up take it in.

[patofile81]

Did the battery pull many times but didn't work.


Just updated the software and it turned to be OK. I really don't know what was the real cause of the problem with the phone, but updating it just solved it.

[kirrinjones]

Wirelessly posted

Glad to hear you got it sorted out.