[spixxx]

i try everything but my computer wont detect the handset when i plug the usb inn the red light appears but nun of the programs wont find my handset need serious help

[NJBlackBerry]

BlackBerry FAQ - BlackBerryFAQ is a great resource for new BlackBerry users.

Check out these two threads:
How do I wipe the BlackBerry using Jl Cmder? - BlackBerryFAQ
What to do next if Jl Cmder will not connect and wipe - BlackBerryFAQ

Good luck...