Thanks Bob, but let me define my scenario a little better. BES is located in another city, a remote location orders blackberries, why couldnt I just call BES administrator and add them into BES? Type in email address and assigned password, and click activate and within 15 minutes Activation Complete? The current scenario is, to connect to Desktop Manager/Redirctor and then Intellisync and then they say it automatically populates PIN to BES in the other city. I just dont understand the whole redirector inconjuction with BES. Is it because it is a remote location??
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