[preilly]

My 8110 keeps turning off. My service provider (Alltel) said it needed a software upgrade. i completed the software upgrade - it said that it completed successfully. But, the phone keeps losing the mobile connection

[austin_9372]

Have you recently took the bottom cap off your phone? [It's the plastic piece that has your carrier's logo] I once had an 8100 and I took the bottom piece off and managed to rip the antennae. I would constantly loose then gain service back. If it is the same problem I had I would just recommend replacing the phone. It is not fun trying to replace the antennae.

[tac2front]

Originally Posted by austin_9372

Have you recently took the bottom cap off your phone? [It's the plastic piece that has your carrier's logo] I once had an 8100 and I took the bottom piece off and managed to rip the antennae. I would constantly loose then gain service back. If it is the same problem I had I would just recommend replacing the phone. It is not fun trying to replace the antennae.

I too have the problem of not being to access EDGE data connection even thought the phone clearly indicates 4-5 bars of EDGE signal. It is as though the phone is getting GSM, but falsely indicating EDGE. My symptoms are not being able to connect to the internet and emails even with the EDGE. So far my only cure is to pull the battery but this method only lasts for like 5 minutes before I stop receiving EDGE data. Important note - this occured after I upgraded to V.4.2.1.107 per the advice of a T-Mobile representative.