BlackBerry Forums Support Community
              

Closed Thread
 
Thread Tools
Old 07-20-2009, 05:47 AM   #1
dispatcher0531
Knows Where the Search Button Is
 
dispatcher0531's Avatar
 
Join Date: May 2009
Location: Cattaraugus, NY
Model: 9630
OS: os 4.5
PIN: N/A
Carrier: Verizon
Posts: 15
Default Northeast AT&T Outages - PLEASE READ!!!!

Please Login to Remove!

Ok all, this has been a huge ordeal with me over the last 3 weeks so I will keep it brief...After 11 1/2 hours on the phone with at&t customer service, 3 new phones, and 4 new sim cards, I finally found a rep who was honest enough to tell me the problem. AT&T had leased a bunch of towers from Vermont through Virginia and starting somewhere around June 16th, they began having major issues with them when trying to convert them over to AT&T. Which, ironically is around the time I started having issues with my BlackBerry Curve. They replaced it with 2 more curves, same trouble, and in order to retain my business, they offered to give me whatever phone I wanted, so I took the Bold 9000. After 2 days, I had the same problem. My phone would drop calls, and then be unable to make or receive calls for hours, sometimes days. I got no email, no IM, nothing...(obviously because if there is a voice issue, there is most of the time going to be a data issue as well). So, my rep ended up telling me that for now, they are going to switch me back to another curve with a 2g card instead of the 3g that I am running now, since the Bold's will only run on 3g and the curves can run on either system. If any of you are experiencing dropped calls in the Northeast region of the US, and you are an AT&T customer, this might be your issue. Call at&t and see if they would be willing to send you out a 2G card for your phone and that should allow you to use your BlackBerry as usual until they have gotten the 3G issue resolved. I hope this helps anyone who was as frustrated as I was over the last month.
Offline  
Closed Thread



Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


IBM Genuine OEM Printer Filler Wide Credit Card Holder 10N1259 picture

IBM Genuine OEM Printer Filler Wide Credit Card Holder 10N1259

$24.79



IBM Correctable Ribbon Cassette Black 1299300 NOS Original OEM picture

IBM Correctable Ribbon Cassette Black 1299300 NOS Original OEM

$2.99



IBM CASH DRAWER KEY'S #9960 SET OF 2 KEYS. AFTERMARKET KEY'S SAME AS OEM 33G3360 picture

IBM CASH DRAWER KEY'S #9960 SET OF 2 KEYS. AFTERMARKET KEY'S SAME AS OEM 33G3360

$18.00



IBM OEM PN/7032253 or PN/7032252 Projection Lamp - New in Box Old Stock EPZ picture

IBM OEM PN/7032253 or PN/7032252 Projection Lamp - New in Box Old Stock EPZ

$8.46



OEM  IBM Type 5441 WheelWriter 3 1356658 1362400-02 Main Boards Tested Working picture

OEM IBM Type 5441 WheelWriter 3 1356658 1362400-02 Main Boards Tested Working

$34.99



IBM WHEELWRITER TYPEWRITER TRANSPORT MOTOR Series II - OEM wheelwriter parts picture

IBM WHEELWRITER TYPEWRITER TRANSPORT MOTOR Series II - OEM wheelwriter parts

$28.00







Copyright © 2004-2016 BlackBerryForums.com.
The names RIM © and BlackBerry © are registered Trademarks of BlackBerry Inc.