Overview
The BlackBerry smartphone user is unable to browse specific web pages using the Internet browser on the BlackBerry smartphone.
BlackBerry® Internet Service
BlackBerry smartphone
Summary of Causes
This issue may be caused by one of the following:
The BlackBerry Internet Service does not support Java® applications, Transmission Control Protocol (TCP) sockets, and Triple Data Encryption Standard (Triple DES) data encryption. Intranets protected by firewalls are not accessible when using the Internet browser on the BlackBerry smartphone.
The web page cannot be rendered for mobile devices. Some web pages such as online banking, MSN® Hotmail®, some stock market sites, and Adobe® Flash® and Shockwave® player dependent sites are not accessible using the Internet browser on the BlackBerry smartphone.
The Wireless Application Protocol (WAP) browser (name and icon may vary between wireless service providers) is being used instead of the Internet browser.
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Z10 on BES
Z10 on BIS
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