[jimmyh]

I have a Torch 9810, my wife has a torch 9800. When friends send videos to both of us she can receive both audio and video(9800) and all I receive is the audio (9810). What am I doing wrong or do I not have the proper set up. I have compared both phones-side by side-and we both have the same set up on our phones. I can receive some video on e-mail but not on text. Any ideas...Most suggestions would be greatly appreciated...