[tsvijay]

hI

I have a 8700G BB. My office email is on MS Outlook. When i connect the BB to my laptop and click on synchronisation, I find that eventhough mails on the laptop have been moved to a local folder from the Inbox, those mails continue to appear in the BB. Can someone guide me on the settings so that if a mail is moved from Inbox, it is automatically removed from BB.

[BERDucky]

are you using a BES or BIS? if your on BIS the emails won't delete on the handheld

[tsvijay]

We are using BES. Does it mean that even if the mails are moved to a local folder from the Inbox, the mail will not be removed from BB automatically. is this feature even if we synchronise with desktop or wirelessly synchronise. Kindly clarify.

[BERDucky]

they won't be deleted unless you delete them on the handheld - or Outlook (before you empty the deleted folders)

if you move them to a seperate folder the icon will most likely change to a file folder on your handheld but not delete

[tsvijay]

HI

Even if I move the mail to a separate folder in the laptop, the mail does not move in the handheld. can someone guide on the settings between laptop and BB