[pixiestik]

Hello i recently put a password on my 8300 and i am entering the correct password but it is not working and it says I am on my last attempt or my information will be deleted.. any tips or is it inevitavble??


thanks

[kdog1176]

Do you have a backup to restore to?

[pixiestik]

No... should it being showing the letters when i type my password or stars like it normally does?

[Dubdub]

I hate to be rude, but the obvious question is, is this your BB or did you find it someplace?

[tsac]

Not sure what you typed but if you used numbers be sure you do the shift or you will get wrong entrys. wiping the BB does not cause any problems for people who have backed up the unit. You do have desktop manager installed I hope.

[pixiestik]

dayum i am unlucky.. the usb connection didnt work on my computer..

[tsac]

Ok so now you do have a problem. You will need the software on a PC to reload after a wipe. Do you have the software?

[pixiestik]

i do have the cd, and cable its just the desktop manager didnt work for me.. this is my dads old phone to the person who asked if it was stolen, but i set the pw to rrcc and can not get it to work.

[tsac]

if you held the ALT key down it's numbers

[tsac]

Once it gets wiped you can do nothing except reload via the software

[pixiestik]

ok ty for help