Purging "deleted items" from 7290 - not possible?
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There is a setting "purge deleted items" under the "Messages --- Options --- Email Reconciliation menu." I have invoked it several times with the "yes" response. No results!
My "Wireless Reconcile" is ON --- and I did invoke "purge deleted Items" and "Reconcile now" --- from my bb.
When I go into the BWC on my ThinkPad --- the IN box, DRAFT and SENT items boxes are all at "0" --- but the DELETE items box still shows 43 messages --- taking up almost 6 MB of space! My quota is 10 MB. It appears that they were not "deleted."
When I open the DELETE box via my ThinkPad --- on the BWC --- the 43 messages are still there --- reflecting items that I deleted --- using my 7290 --- over the last 24 hours. There is the ability to "Empty" the Delete items from the ThinkPad's BWC screen --- but I often do not have access to full computer/Internet hardware to do this. I thought it should be possible to accomplish this --- from the 7290.
It appears that the minimum time period allowed for "purging" these deleted files is "1 day." I tried entering "0" to allow for immediate deletion --- but no go.
It therefore appears the 1 day setting on the BWC takes priority over the --- what I thought was "immediate" ---- "Purge Deleted Items" invoked from the 7290. Thus I guess all "deleted" items remain in the "Deleted items" box --- for a minimum of 1 day --- taking up "quota space!".
I have tried to "log in" to the BWC --- from my 7290. I can not do so using the "Internet browser" --- but I can do so using the link from the "WAP browser."
However --- once I get to the BWC screen on my 7290 via the WAP browser --- I do not see any way of "emplying" the "Delete items" box as is the case on the ThinkPad's screen at the BWC site.
This is starting to present a "problem" --- since I have received several notifications from my blackberry account --- "exceeded quota." At this point my only option is to increase my quota --- even though --- if I could "purge" the deleted files --- I would not have to do so.
--- any suggestions or ideas would be appreciated!
Thanks.
David
Last edited by db; 03-19-2005 at 01:49 PM..
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