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Old 10-17-2007, 03:55 PM   #1
djonathang
Thumbs Must Hurt
 
Join Date: Aug 2007
Model: 8300
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Default Error Message: ...records skipped during synchronization...

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Hello All,

I installed a colleagues 8300 today. When I synch her 8300 with her computer I get the following error message:

"There was a total of 10 record(s) skipped during the synchronization as summarized below: Address Book: Device -0, Microsoft Outlook - 10

Please check the synchronization log for more details."

Can anyone tell me how to cure this ailment?

Thank you.
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Old 10-17-2007, 04:36 PM   #2
sgtcasey
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Location: New Mexico
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OS: 4.5.0.55
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edit

Last edited by sgtcasey; 12-24-2007 at 11:05 PM..
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Old 10-17-2007, 04:53 PM   #3
djonathang
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Join Date: Aug 2007
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Default

Boy,

It's a long list of technical stuff. Not too revealing.

I'm not sure how to share that info on this site.

DG
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Old 02-01-2008, 03:01 PM   #4
motorwayne
Knows Where the Search Button Is
 
Join Date: Dec 2007
Model: 8310
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I have just developed the same issue with 1 record. I search the sync log as suggested and everything seems ok.

What do I do?

Gingo's!

Motorwayne
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Old 02-01-2008, 03:10 PM   #5
motorwayne
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fixed it!

Went to catagory view in Outlook and checked the full name and company names on all entries and made sure they didn't have . - / ( in then and then deleted one that was blank completely.

Cured!

Cheers
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Old 01-06-2009, 07:21 PM   #6
richard.dyson@intercad.co
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I solved this by deleting all my Outlook contacts and then allowing the Blackbery to resync them all back again.
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