[b_tuli]

Hi, I am not able to connecte my BB8830 to my PC. The error I am getting is "USB Device Not Recognized" (One of the USB devices attached to this computer has malfunctioned, and windows does not recognise it). I am using Win XP with sp2 installed. Is there any software/driver I need to downloade to get the same working. Also the phone is not charging when connected to USB which it use to earlier. Pl help

[SteveO86]

Does your computer see normal USB thumb drives?

May want to try a windows update.

[djm2]

As I mentioned here:

http://www.blackberryforums.com/gene...re-bb8830.html

Have you installed Desktop Manager?

[b_tuli]

I have DM 4.7 running on my PC and the PC is able to connect otherUSB device. I guess some problem with my BB device only. I am not able to back-up my device. Pl help!!

[Sytner]

Wirelessly posted (8820 on WiFi)

Have you tried different ports? Also ensure it is not plugged into a hub.