[mt.uk.31]

Just got a Blackberry 8520, first Blackberry so no idea of basic functions of the brand.

It had about 30-50% battery fresh from the box, i played around with it for a short while then popped it on charge. After an hour or so i took it off put the simcard in and then i came to turn it on, it wouldn't.

I put the charger back on and the red light came on for 5-10 seconds solid then went off then a white screen with an empty white battery and a lightning symbol.

This image (the white battery, empty, with a lightning bolt) has now been on for about 1hr 30mins and i've tried taking off the charge to turn it on and its not doing anything.

Hope you can help.

[MidnightDraven]

reseat the battery.
the icon indicates it cannot find a battery.

[mt.uk.31]

thanks, i havn't managed to make it work yet but i appreciate your advice.

[gweston]

I am on a trip in UK and have had same exact problem. I hve now had to buy 3 new batteries during my trip. Expensive...but if you are deperate, it works

I think the problem arises when the battery gets so low, the phone wont recognize it to charge properly somehow. When you put in a new battery---even if its not charged, it has engough power to boot phone.

I think there must be a bug that doesnt reset the charge system somehow

I hope you fig this out.