[Matrix Leader]

I wanna sell this phone to a friend. How can I wipe everything off it including the settings, etc, I couldn't find the restore factory option.

[akosnitzky]

Options
Security options
Wipe Handheld.

Or
If password protected, press the wrong password wrong 10 times.
Posted via BlackBerryForums.com Mobile

[devnull]

Don't forget to clear the BIS account so the buyer can register it for themselves.
Posted via BlackBerryForums.com Mobile

[Matrix Leader]

Originally Posted by devnull

Don't forget to clear the BIS account so the buyer can register it for themselves.
Posted via BlackBerryForums.com Mobile

BIS? whats that? and how to do what you were telling me to do?

[akosnitzky]

That's the system that runs your network and holds your PIN. The PIN is a specific ID that identifies your device. You will need to remove this acct or no one else will be able to use the phone. Based on your question, rather than I explain just contact your carrier on this.
Posted via BlackBerryForums.com Mobile

[jimdarcy]

is it possible to wipe a bold 9000 from the desktop manager, not from the phone itself?

[akosnitzky]

From desktop manager, you can choose the add/remove apps and eliminate backup option. So the answer is yes.
Posted via BlackBerryForums.com Mobile