[granddad]

Hi, its granddad, (this is my first post)

I keep getting call failed on my bb9700 when someone rings me or when I ring someone, it can happen just in the call, or well into the call,I have contacted orange, all they do is keep replacing my bb.

Also how do I get my orange email address on my bb.

Thanks granddad.

[Dubdub]

First question: Do you have the device properly activated on Orange? Do you have the BB data plan? Are you in an area with a good signal?

Second question: For email you need the BB data plan. And from our FAQ: How to add / delete email addresses - BlackBerryFAQ

I do not recommend using the carrier email address for these 3 reasons:

1. It is totally unfiltered so if it gets "harvested", you will get more SPAM than you care to ever receive.

2. You cannot take it with you when and if you change carriers. Once you delete your BIS account, it is gone.

3. The only way to read email to that account is on the BB itself. There is no webmail or PC client option. In the case of a data outage, you cannot send or receive.