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Old 12-09-2011, 04:13 AM   #1
Michael0
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Default Device only snycs a few sent emails after activation

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Hi!

After spending a couple of days to get the BES server and activation working, i got a new problem.
I can activate a device, wireless or via cable without problems.
After the enterprise activation i´ve checked the mails and saw, that just a few older sent items emails were synchronized.

e.g.
On the BB device the old sent mail is showing from today 9th, but when i click into the mail i see the mail was sent from 7th?
When i send a new email from my mailcient, the mail will synced with the BB device and i will see it as "sent" on the BB

No email inbox was synced.

I can search in the contacts for company users successfully.
Local contacts synced.
Calendar fully synced.

I´ve set the Prepopulation by message age: 25 and Prepopulation by message count: 500

I also tried to force the sync with ALT+CNFG, but without success


I appreciate any help to getting my bb device fully snying with BES

thx
Michael

Last edited by Michael0; 12-09-2011 at 04:39 AM..
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Old 12-09-2011, 07:56 AM   #2
Michael0
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Default Re: Device only snycs a few sent emails after activation

the device is showing the following status:

Email Completed Calendar sync complete
Policy Completed Service books accepted
Synchronization Completed Slow synchronization completed
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Old 12-09-2011, 11:44 AM   #3
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Default Re: Device only snycs a few sent emails after activation

Message Prepopulation a knottyrope tip - BlackBerry Support Community Forums
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Old 12-12-2011, 02:39 AM   #4
Michael0
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Default Re: Device only snycs a few sent emails after activation

thank you knottyrope for sharing this link.
I have also found your link, when i googled for my issue.
But the link was not solving my problem, i can´t still receive emails on my BB device and i got no emails synced (except the view sent emails) after the activation.
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