[alenh]

I have a 8707v. One morning when I power up my BB the screen was white with a picture of a battery with a red slash through the battery, it just hangs there

and refuses to boot. When I put the battery or charger on it the LED stays RED for about 30 seconds then disappears and it shows the battery with the red

slash.

I've pulled the battery and left it sit without the battery in it and tried reinserting the battery but I get the same results.

I've tried putting it on the chager without the battery and I get the same results.

When I tried another battery still the same results.

I tried using the JL_CMder to wipe the device but it does not recogonize the 8707v.
I also tried (What to do next if Jl Cmder will not connect and wipe - BlackBerryFAQ).

I also tried to reinstall the OS. I've downloaded the most recent software from BB site to install, but during the install process I get USB PIN UNKNOWN.

However it does then recogonize my pin and goes to the next screen where it trys to wipe the OS and install the OS. When it gets to the 2nd step it fails

because the computer cannot re-connect to the device and then it just finishes the loader with the error message "Unable to reconnect to the device during a multi-stage load operation."

PLEASE IF ANYONE KNOW WHAT I NEED TO DO, WRITE ME....I NEED MY

[JSanders]

Please do not double post your questions. Please continue in the thread you first started.
http://www.blackberryforums.com/gene...ease-help.html

Thanks!