[vanguardmis]

Hi,

We just had a new employee start today and his BB 8830 is still receiving emails from his previous employer (BES). Is there a way I can export his contacts before I wipe/activate to our BES? I haven't tried Desktop Manager yet as I was told that wouldn't work.

Thanks for your time.

Jeff

[Dinan3]

he/you will have to consult with his former bes administrator to remove his device from their bes. also, ask the admin to remove the device from any IT Policy that may have been implemented on the device. a wipe and re-load will not fix this.

[vanguardmis]

Originally Posted by Dinan3

he/you will have to consult with his former bes administrator to remove his device from their bes. also, ask the admin to remove the device from any IT Policy that may have been implemented on the device. a wipe and re-load will not fix this.

Thanks for the reply.

Jeff