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04-02-2008, 09:54 PM
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#1
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Knows Where the Search Button Is
Join Date: Sep 2006
Model: 8700c
Carrier: Cingular
Posts: 32
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No data capabilities w/ AT&T & 8700c?
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Have done a lot of searching on these forums, and found lots of jargon bandied about that I don't understand, hope someone can help.
8700c with AT&T, pay as you go plan. The AT&T reps tell me my account is enabled for data access (at 1’/min), however: network status shows "edge" (lower case), and "data connection refused". Also, after close to an hour with 2 different reps, they tell me that my device is apparently not compatible with their pay as you go services - I'd have to get a contract account. Bad answer for me - my monthly data needs are VERY low. I need pay as you go.
Saw on another post (which I can't for the life of me find again) one of the gurus saying that the data connection refused can mean 1 of 3 things: network signal/coverage issue, data plan is not "provisioned" for the carrier, or no data plan. I've ruled out 2 of the 3, so it must be this provisioning issue. I have no idea what that means.
Here's my questions: 1) is there a way to configure this device to work with AT&T mediaNet (or their pay as you go) data plan? 2) What are these things I keep seeing, and do I need to investigate: APN, WAP, TCP, provisioning...?? 3) Is switching networks an option (without switching the BB device)? Is this an unlocking issue?
Also, FWIW, I can't seem to access ANY of the FAQ pages. Keep getting a message saying "vBulletin Message: all cookies cleared!" What's up with that?!
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04-02-2008, 09:57 PM
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#2
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Retired BBF Moderator
Join Date: Aug 2005
Model: 9000
OS: 4.6.0.xxx
Carrier: AT&T
Posts: 10,149
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you need to set your TCP settings under options > advanced > TCP
wap.cingular
CINGULAR1
those are the settings, in that order, in that case. you will still get data connection refused and edge in lowercase, since you do not have a BB data plan. . you wont need to switch networks for this to work, nor is it an unlocking issue. as for the faq clear your cache manually in your browser and you should be fine after that
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04-03-2008, 02:57 AM
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#3
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EPIC MOD
Join Date: Mar 2006
Location: Virginia Beach
Model: ZED10
OS: DOS 3.1
PIN: INK STICK
Carrier: Tmobile
Posts: 12,214
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Wirelessly posted (blackberry 8140)
You can't have BB data access on the pay as you go plan!
You may have success using a generic data option
Mark rejhon wrote an excellent how to on it
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04-03-2008, 03:08 AM
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#4
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Knows Where the Search Button Is
Join Date: Sep 2006
Model: 8700c
Carrier: Cingular
Posts: 32
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Quote:
Originally Posted by Sith_Apprentice
you need to set your TCP settings under options > advanced > TCP
wap.cingular
CINGULAR1
those are the settings, in that order, in that case. you will still get data connection refused and edge in lowercase, since you do not have a BB data plan. . you wont need to switch networks for this to work, nor is it an unlocking issue. as for the faq clear your cache manually in your browser and you should be fine after that
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Didn't seem to work. I open the browser & get a message saying "your device does not currently have any browser configuraion service book entries." I go to the host routing table under advanced/options, it's empty. I hit "register now", it says it sent a registration message, but I never get a reply message.
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04-03-2008, 03:17 AM
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#5
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Retired BBF Moderator
Join Date: Aug 2005
Model: 9000
OS: 4.6.0.xxx
Carrier: AT&T
Posts: 10,149
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do you have the mediaNet plan?
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04-03-2008, 03:22 AM
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#6
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Knows Where the Search Button Is
Join Date: Sep 2006
Model: 8700c
Carrier: Cingular
Posts: 32
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Quote:
Originally Posted by Sith_Apprentice
do you have the mediaNet plan?
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I believe so (uncertainty because I've never actually used it). But when I check my account online it shows "MEdia Net 1’/kb".
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04-03-2008, 03:24 AM
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#7
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Retired BBF Moderator
Join Date: Aug 2005
Model: 9000
OS: 4.6.0.xxx
Carrier: AT&T
Posts: 10,149
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you need the plan itself not just the capabilities. If i remember correctly, there are prepaid data plans you can add.
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04-03-2008, 03:34 AM
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#8
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Knows Where the Search Button Is
Join Date: Sep 2006
Model: 8700c
Carrier: Cingular
Posts: 32
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Quote:
Originally Posted by Sith_Apprentice
you need the plan itself not just the capabilities. If i remember correctly, there are prepaid data plans you can add.
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Yes, there are prepaid data plans (e.g. 1M / $4.99). But the reps seemed pretty certain that the device itself does not have data access at all, irrespective of what the plan supports or what has been pre-paid. Of course these people didn't seem to be technical wizards, but Everything I've seen seems to support that. Do you think I was misinformed? Maybe it's worth 5 bucks to test it out?
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04-03-2008, 11:27 AM
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#10
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EPIC MOD
Join Date: Mar 2006
Location: Virginia Beach
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Posts: 12,214
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Wirelessly posted (blackberry 8140)
They reps are told specifically that the BB will not work with anthing other than a proper BB data plan. That is the training. While it is possible to get it to work without using methods in FAQ you won't get much help doing so from ATT
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04-03-2008, 12:32 PM
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#11
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BlackBerry Extraordinaire
Join Date: Dec 2006
Location: Ottawa
Model: 8900
OS: 4.6.1.114
Carrier: Rogers
Posts: 2,467
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Without a BlackBerry Data plan, the browser cannot be used.
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04-03-2008, 12:40 PM
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#12
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EPIC MOD
Join Date: Mar 2006
Location: Virginia Beach
Model: ZED10
OS: DOS 3.1
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Carrier: Tmobile
Posts: 12,214
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Quote:
Originally Posted by Perfect Storm
Without a BlackBerry Data plan, the browser cannot be used.
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Great point PrefectStorm
OP you will need to use desktop manager to load operamini or another 3rd party browser
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04-03-2008, 02:23 PM
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#13
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Knows Where the Search Button Is
Join Date: Sep 2006
Model: 8700c
Carrier: Cingular
Posts: 32
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Quote:
Originally Posted by Perfect Storm
Without a BlackBerry Data plan, the browser cannot be used.
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Any idea why that is? I've seen that stated in a couple of places, but having a hard time believing there's not some way around it...
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04-03-2008, 06:27 PM
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#14
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Appleinator
Join Date: Nov 2005
Location: New Hampshire
Model: App6+
OS: AJBR549
PIN: Ask
Carrier: ATT & Verizon
Posts: 20,038
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Quote:
Originally Posted by kvon
Any idea why that is? I've seen that stated in a couple of places, but having a hard time believing there's not some way around it...
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You can always install OperaMini and use it with MediaNet. From what I have heard and read, it is somewhat hit or miss as far as ease of use.
As for the BB Browser, it needs a BB dataplan because it is integrated into the BB/RIM network. Adds some security features I assume. No way around it as far as I know, other than OperaMini.
IMHO, you really miss much of the functionality and features of the BB if you don't also have the BB dataplan.
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04-03-2008, 06:45 PM
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#15
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BlackBerry Extraordinaire
Join Date: Dec 2006
Location: Ottawa
Model: 8900
OS: 4.6.1.114
Carrier: Rogers
Posts: 2,467
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Quote:
Originally Posted by kvon
Any idea why that is? I've seen that stated in a couple of places, but having a hard time believing there's not some way around it...
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The BlackBerry is designed to be connected to the BlackBerry network. The connectivity provides the service books which allow the intended functions like the browser to work. The browser specifically uses the mobile data services on RIM's network to process all browsing before delivering it to the device.
There is no way around it. Many on here have claimed that they were going to go hack it. None have ever returned.
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04-04-2008, 01:57 AM
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#16
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Knows Where the Search Button Is
Join Date: Mar 2008
Model: 8700c
PIN: N/A
Carrier: cingular
Posts: 34
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Wirelessly posted
I guess I don't have the bb plan. After reading this thread I downloaded operamini and mi internet is working now
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04-04-2008, 08:38 PM
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#17
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Knows Where the Search Button Is
Join Date: Sep 2006
Model: 8700c
Carrier: Cingular
Posts: 32
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Thanks for the feedback everyone. I sure would be curious to know why duramaxdavid got his to work with the same device & carrier as I'm using. I also installed Opera Mini and still couldn't get it to work.
Got the situation figured out however, by way of a creative workaround... So I don't need the data plan anymore. FWIW, I have a company-issued BB that's my primary, and a personal BB that I use for voice only. Had something I wanted to do short term only and didn't want to use the company device - glad I didn't have to pay for a data plan contract. Highway robbery it is, but that's for another thread.
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04-16-2008, 07:37 PM
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#18
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New Member
Join Date: Apr 2008
Model: 8700c
PIN: N/A
Carrier: AT&T
Posts: 4
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I also have a 8700c with AT&T and it will not not work with the MediaNet plan. I have the correct information in TCP but it still does not work. When I launch Opera Mini it goes through the network setup and says at the end that it was unable to establish a connection. If anyone has anymore insight on how to get this working I'd certainly appreciate it.
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