I have not been able to access the internet all day. I get a message that says "Unable to connect to the Internet, please try again later. If the problem persists please contact your service provider."
No emails have come through either.
I checked Services Status in 'Manage Connections' and it says 'status available' but 'not connected to BIS' .
I do not think I have manually disconnected by mistake.
I am not on Verizon but on Rogers in Canada. I can send email but am not able to receive any email on my BlackBerry all day. Tech support send service books but still doesn't help. Not sure why I am unable to receive any email.
OK, problem solved. For any other newbie out there like me here's what I did. got on line at verizon chat and the rep asked me to update my roaming capabilities (*228), power down and back on. And that's all it took to get my emails flowing and me back on the internet. Who knew it could be that simple.
Hope this helps someone else in the same situation.
Another fix for a lot of problems so you know in the future is to pull the battery while the BB is powered on... it's a hard reset...leave it off for a few seconds and for te most part your back...
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Life is not holding a good hand. Life is playing a poor hand well.
Yea guys I was having this same problem since friday night. I did a quick reset a few times because I wasnt able to get on the internet or anything either. Just did a bat pull this morning and everything is back up and running.
BIS down on Verizon?
