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Originally Posted by bfrye
yes you would
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What a Joke, just went to the Cingular office in Nashville and tried to buy the 7290. Lady behind the counter tried to pass off an open box unit as 'new' and then when I brought it back in to exchange it, she said "uhh, I need your IMEI on your old AT&T phone, and your old AT&T phone number" -- I was like "What for" she says "we cant sell you the new phone without your old IMEI, we need to activate your new phone before you leave the store" and I was like "I don't want to give you my old IMEI" and she was like "well then I can't sell you the phone then"
Ok - guess I will just get it from another Cingular store since there are no AT&T wireless stores any more. on second thought, perhaps I won't - after that great 'customer experience' I'll probably just switch providers in general. I've been hearing so many great things about the customer service since the "merger" that I think now would be a good time to be leaving Cingular/ATT... too bad.
