I deleted the cical entries in the service books. Sent a test appt. to my wife's gmail account. It sent correctly - hooray! However...
When she replied/accepted, she gets a copy of her own acceptance email, and the header section looks like gobbledy gook. Is BES the only way to fix all this stuff, or can we get it to work correctly using BIS?
Again; noob here, so plain english would be appreciated.