Thanks. I was just too impatient. I tried the video chat with my friend at Starbucks but their firewall doesn't allow for video chat. Will try at home later.
so how do you edit or delete contacts in the video chat?
Something tells me Video Chat is bugged because here at work our Cisco guy has assigned us PB users their own external IPs and opened all TCP/UDP traffic to each device and we still can't get connected to one another without getting the firewall issue.