My vibrate is fine and i find i feel the vibration first before the ringtone even starts but then its in my pocket mostly so that could be why also i had the issue with the ringtone being to low so i updated the os which solved this i was bit put off as it vibrates then rings but use to it now as i had a nokia before this is the only thing i compared was the loudness and the ring and vibe but i wouldnt swap back i just love the blackberry